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Returns    
 

If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 15 days of receipt and we will issue a refund or exchange the item for a different size / colour. Refunds and exchanges are subject to the following conditions : 

- Items must be returned unused in their original packaging
- Personalised items are non exchangeable and non refundable (unless there is a defect or fault)
- Items must be returned with the bill enclosed and your IBAN number (international bank account number) if you require a refund

The process for returning an item is as follows :

- Register your return in the my account section of the site specifiying the reason for your return and whether you would like to make an exchange or receive a refund.
- Note your returns number on the back of your bill
OR
Note the reason for the return in the designated space on the bill.

Send your parcel to :
Dakar Official Store/ B2S
BP 176
59306 Valenciennes

Note : For added security we advise you to return your parcel by registered delivery or any other method whereby you can track your parcel.

You will receive your refund by bank transfer within 15 days of us receiving the returned item(s).

The delivery charge and return delivery charge are your responsibility unless we have made an error with your order.  For exchanges the cost of redelivery is free
.

 
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